Wellness Programs

Because PG&E is dedicated to the health and wellness of our employees, we offer a number of programs and resources to help you build a better you.


The Virgin Pulse health and wellness portal is free, easy to use, and has been uniquely designed to fit the needs of our workforce. It’s a terrific tool to help you build new healthy habits, be more energized and productive and have fun with coworkers. Here are just a few of its features:

  • Tools and tips to help you get/stay active
  • Ideas for eating healthy and a personalized meal planning platform
  • Health coaching (telephonic and digital)
  • Tobacco cessation
  • Team activity and healthy habit challenges
  • Sleep guide to help you stay safe, improve memory, lower stress and maintain a healthy weight
  • Mindfulness and yoga tools and training

Please note the portal is open to anyone who is eligible for PG&E’s Health Account Plan.

Here is how to get started:

Step One:

  • Desktop: To join go to join.virginpulse.com/pgewellness.
  • Mobile: Download the free Virgin Pulse app in the App Store or on Google Play. On the Virgin Pulse app, search and select PG&E.

Step Two: You’re important to us—and so is your data. Read and agree to the Virgin Pulse Data Consent, Privacy Policy and Membership Agreement notices.

Step Three: Way to go! You’re on the path to a healthier lifestyle. Check out the free mobile app which offers the program’s best features right in the palm of your hand.

Click here to learn more about the many benefits of the portal.

Health screenings

Why take a health screening?

PG&E provides free and confidential annual health screenings to coworkers to help you determine if you are at risk for developing serious conditions like heart disease or diabetes. Untreated health issues like these can lead to safety incidents, kidney disease, and even stroke. Our annual health screenings give you the chance to act on your results to help you decrease any health risks you have. Only PG&E coworkers need to complete the health screening to earn your Health Account credits. We encourage your dependents to get an annual physical from their primary care physician to access their health information.

In addition to gaining valuable health information, you’ll earn $250 for single coverage or $500 for family coverage for your Health Account. You’ll also have the option to test tobacco-free or complete a tobacco cessation program to earn an additional $250 for single coverage or $500 for family coverage. These credits can be used for eligible medical expenses, glasses, or contacts, and even braces or Invisalign. Your health account credits carry over year to year if you are enrolled in a PG&E medical plan. And, if you qualify for PG&E retiree medical, your credits will be available to you in retirement.

There are four options to obtain a health screening through Quest Diagnostics. To complete any of the below options, log in to the Quest Diagnostics website. Returning participants log in with existing username and password. New users – create an account. Registration Key: PG&E2023.

Option 1: Schedule a Patient Service Center (PSC) appointment

Option 2: With a Physician, including at a PG&E Health Center (Oakland, Fresno, and San Carlos)

Option 3: On-site Health Screening Event (select locations only)

Option 4: Request a Self-Collection kit

If you have any questions about your health screening, please visit https://my.questforhealth.com/mobile/info/contact-us and submit a Contact Us online form or call 1-866-271-8144, option 1 and then option 3 Monday through Friday, 5 a.m. to 6:30 p.m. and Saturdays 5:30 a.m. to 2:00 p.m. Pacific time.

Health screening FAQs

Do I have to complete a health screening?

No, participation in the health screening is completely voluntary. If you don’t want extra Health Account credits, you don’t need to participate.

Who sees my health screening results?

Only you see your individual results like weight, Body Mass Index (BMI) and blood pressure when you log onto the Quest portal. Your results are there to help you learn more about your health, not to determine your eligibility for benefits or employment. There is no pass or fail with a health screening.

Will my health screening results be shared with PG&E?

No, PG&E never sees your individual results. While Quest provides a high-level report of the average values for the entire population, individual results obtained at a health screening are protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This means Quest cannot share your individual results with PG&E or any insurance company. View the Notice Regarding Wellness Program for more information.

How do I track my health screening credits?

Anthem Members:
  • Log in to your myPlans Connect Account, then log into your Optum Financial account by selecting access your Health Account in the Your Health Insurance section, or
  • Log in via your Optum Financial mobile app
Kaiser Members:
  • Log in to your Kaiser Account > Coverage & Costs > Health Payment Account, or
  • Log in via the Kaiser Balance Tracker mobile app

What can I use the health screening credits for?

The additional credits you receive for completing your health screening and testing tobacco-free or completing the tobacco cessation program are combined with the Health Account credits PG&E provides you every year. You can use these credits for any eligible Health Account Plan expense – including dental and optometry visits, prescription glasses or contacts, braces and more. Learn more by reviewing How the HAP and Health Account Work Together.

Should I fast for the health screening?

The health screening does not require fasting. However, if you would like to obtain a fasting value for items such as glucose and cholesterol, you may fast for eight to ten hours prior to your appointment. Note that all participants should drink plenty of water, and try to avoid caffeine, tobacco, and sugar prior to your screening.

How else should I prepare for my health screening?

  • Check your past results to compare with this year’s.
  • Drink plenty of water and try to avoid caffeine, tobacco, and sugar prior to your screening.
  • Wear loose fitting clothing and shoes that are easily removable.
  • Allow 30 minutes to complete your screening.

What do I have to do if I’m pregnant?

If you are currently pregnant, you must contact Quest Diagnostics to obtain a Physician Affidavit Waiver form to receive a pass for your screening requirement. You must submit this form to your physician to complete and return to Quest Diagnostics. Once received, Quest Diagnostics will process and appropriately award your credit.

Please contact Quest Diagnostics by phone at 1-866-271-8144, option 1 and then option 3, Monday through Friday, 5 a.m. to 6:30 p.m. and Saturday 5:30 a.m. to 2:00 p.m. Pacific time.

What will be measured at the health screening?

Onsite screenings will consist of a non-fasting finger stick to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), and glucose. Body composition (height, weight, body mass index, and waist circumference) and blood pressure will also be measured. In addition, you can elect to have a tobacco screening via oral swab.

Quest Diagnostic Patient Service Center (PSC) screenings will consist of a non-fasting blood draw (venipuncture) screening to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), glucose, and cotinine. Body composition (height, weight, body mass index, and waist circumference) and blood pressure will also be measured. The venipuncture screening consists of 2-3 vials of blood and includes the cotinine (tobacco) screening.

Self-Collection materials consist of you collecting your own screening specimens using the QcardTM Dried Blood Spot method. This consist of a non-fasting finger stick to measure total cholesterol, high-density lipoprotein (HDL), cardiac risk ratio (TC/HDL), and glucose. Follow the directions in your kit and return both Qcards to complete your health and tobacco-free screening.

What does the oral swab test?

The oral swab for the tobacco-free test is used only for the cotinine (tobacco) screening and is immediately disposed of using appropriate biohazard disposal methods. Quest does not store, share, or run any additional testing on the oral swab or finger stick screening.

What is BMI?

BMI, or Body Mass Index, is a calculated formula applied to height and weight. It’s one of the many indicators that determine the risk of developing chronic diseases like heart disease, cancer, or diabetes.

Is my BMI and weight accurate even if I'm wearing clothing at the health screening?

Yes, your BMI and weight are accurate even when you’re wearing clothing during your health screening. Keep in mind, your weight will fluctuate throughout the day with food, drink, sodium, and activity. Clothing adds a small amount to your total weight, but Quest’s onsite team accounts for this and has standard weight deductions to help make sure your BMI is calculated correctly.

Why is my blood pressure reading different than my normal blood pressure reading?

Your blood pressure reading at the health screening may be different than at the doctor’s office because your blood pressure is affected by everyday activities. Your blood pressure results could be impacted if you rushed to the health screening, drank caffeinated beverages, or experienced excitement or stress prior to the health screening. If you’re concerned about any differences in your blood pressure readings, you should follow up with your doctor.

Flu shots

Flu shots for Kaiser and Anthem Members:

Kaiser members:
Visit Kaiser’s website for a list of Kaiser flu shot clinic locations in your area. Don’t forget to bring your Kaiser card and photo ID.

In addition to the many flu shot locations available at Kaiser Permanente, through March 31, 2022, Kaiser is also offering members the ability to receive a flu shot from multiple retail locations at no additional cost:

NATIONAL Retail Pharmacies REGIONAL Retail Pharmacies
  • Albertsons
  • Costco
  • CVS
  • Kroger
  • Rite Aid
  • Safeway
  • Sav-On
  • Walgreens
  • Walmart
  • NCAL/SCAL: Pavilions, Ralph's, Vons
  • CO: City Market and King Soopers
  • HI: Longs
  • MAS: Harris Teeter
  • NW: Fred Meyer and QFC
  • WA: Bartell Drugs, Fred Meyer, Haggen Pharmacy, and QFC

To find a flu shot location near you, visit kp.org/flu.

Anthem members:
Take your Express Scripts card to any participating pharmacy (such as Walgreens or CVS) for a free flu shot. Visit Express Scripts for a complete list of participating pharmacies. Use the Locate a Pharmacy feature after logging in to Express Scripts website to verify that the pharmacy is part of the Express Scripts participating pharmacy network.

PG&E Health Center at 1850 Gateway Blvd. 3rd Floor, Concord

  • Schedule your flu shot by using the My Premise Health app, online at MyPremiseHealth.com or by calling the Health Center at 628-201-3555.

Quest onsite Flu Event (through January 2022)

  • Log in to my.questforhealth.com
    • Click on Make an Appointment under the Flu Shot heading.
    • If you are taking a health screening in addition to the flu shot, please register for an appointment.
    • If you only need a flu shot, you may walk in during the event and request a flu shot, based on availability.
    • Certain health screening events will have flu shots available
  • Call 1-866-271-8144, option 1 and then option 3 to schedule an appointment
Health Coaching

In Virgin Pulse's health coaching program, you’ll be teamed up with a dedicated health coach to get personalized support for your health and wellness goals based on your unique needs and interests. Your health coach can support you across a wide range of health topics, including but not limited to:

  • Weight management
  • Stress management
  • Physical activity
  • Nutrition
  • Tobacco use
  • Heart health
  • Sleep health
  • Diabetes health

You can enroll and schedule your health coaching appointment through the Health and Wellness portal, or by calling Virgin Pulse at 1-888-573-3113, Monday through Friday, 6 a.m. to 7 p.m. Pacific time. Learn more about how to request a health coach and what to expect.

During your first health coaching call, you and your coach will explore what’s most meaningful to you when it comes to improving your health and wellness. Together, you’ll create a plan to transform your goals into action for a thriving life. Get ready to feel inspired, supported and empowered. Virgin Pulse health coaching is a free health benefit for PG&E employees and is completely confidential.

In addition, Kaiser HAP-enrolled members interested in telephonic wellness coaching to manage weight, quit tobacco, reduce stress, increase activity, or eat healthier can visit kp.org/wellnesscoaching for more information. Anthem HAP-enrolled members can see their doctor to learn more about Anthem specific programs, or visit anthem.com/ca/pge to learn more about the health resources available.

Tobacco cessation

If you test positive for tobacco use during the annual health screening or you opt-out of the tobacco-free screening because you currently use tobacco, you can still earn extra Health Account credits ($250 for single coverage or $500 for family coverage) by completing a tobacco cessation program.

The completely confidential tobacco cessation program is a free health benefit for PG&E employees.

You can enroll and schedule your health coaching appointment through the Health and Wellness portal, or by calling Virgin Pulse at 1-888-573-3113, Monday through Friday, 6 a.m. to 7 p.m. Pacific time.

In addition, PG&E Kaiser HAP-members can see their doctor, or contact Kaiser for information on the Kaiser tobacco cessation program. Anthem HAP-enrolled members can see their doctor for information on how to quit smoking, and to learn about available resources.

Wellness Champions

Do you have a passion for health and wellness? If so, there’s a network of like-minded employees just like you and we’d love to have you join the team!

What is a PG&E Wellness Champion?
Wellness Champions are volunteers committed to promoting health and wellness at PG&E. They are the first to know about PG&E’s wellness programs and initiatives, and share this information and build excitement among their workgroups.

What will I do as a Wellness Champion?
Wellness Champions are leaders and advocates for health and wellness and get involved in a variety of ways:

  • Serve as a local resource to help promote PG&E’s wide array of health and wellness benefits and programs
  • Regularly participate in and lead company-sponsored health and wellness programs, team challenges, and other wellness activities
  • Be positive and supportive of maintain a culture of wellness throughout the company
  • Most of all, have fun and create excitement around leading a healthy lifestyle!

To get the most out of your membership, we also ask that you enroll in the Virgin Pulse Health and Wellness platform. You can enroll online or download the free Virgin Pulse app.

What are some of the benefits of becoming a Wellness Champion?
Wellness Champions receive training and information to be experts on PG&E’s wellness programs, helping to drive increased participation and improved wellbeing. They also receive PG&E’s monthly Health+Wellness Roundup newsletter with workplace wellness tips, upcoming events, learning opportunities, recipes, articles, and much more to help support your overall wellbeing. Additional benefits:

  • Personal growth and development
  • Networking opportunities
  • Access to health and wellness resources and events
  • Improved personal wellbeing
  • Recognition as a wellness leader among your workgroup

Sign up today to become a Wellness Champion!


Gym and Fitness Discount Program

PG&E employees and their family members who are enrolled in Anthem or Kaiser are eligible for discounts at various fitness clubs, as well as discounts on select home fitness equipment.

Visit the links below to sign up for the gym discount program, find a participating gym near you, or for more information about fitness discounts:

For Anthem members

  1. Login with your username and password (if you have never logged in before you can select “Register now” to create a login).
  2. Hover your mouse over “Care” at the top of the page, until the drop box appears.
  3. Select “Discounts.”
  4. From there, you’ll see a page of our gym/fitness discounts. For the gym memberships, choose “Global Gym” or “Active & Fit Direct” ($25 flat rate fee). If your current gym is not listed, you can ask your insurance provider to contact the gym and ask them to enroll in the gym discounts program.

For Kaiser Permanente members

  1. Log in with your Kaiser Permanente username and password (if you have never logged in before, select “Register” and then “Create my account.”
  2. Select “Health and Wellness,” located at the top right of the page.
  3. Under “Programs & Classes,” select “Fitness and Exercise Discounts.”
  4. Select “Choose Healthy” to see all the discounts available.
  5. If you would like to sign up for the gym memberships or see what gyms are available, select “Register” at the top of the page. Then create an account with a username and password. This is not the same username and password as your Kaiser Permanente login. Then select “Enroll Now.”

You may also call 1-866-271-8144 for more information.