The service provides you with a team that includes a nurse, pharmacist, and medical research librarian for consultation around health care and treatment options, medications and work-life balance.
You may benefit from KnovaSolutions services if you are sick often, taking five or more prescription medications, seeing three or more specialists, or are managing multiple doctors and treatments. KnovaSolutions is dedicated to improving you and your family’s overall health and well-being. These services are intended to enhance, not replace the patient-doctor relationship.
If you or your family member, who is enrolled the Anthem or Kaiser HAP, are identified as someone who may benefit from KnovaSolutions’ services, you will receive an introductory letter followed by a phone call.
KnovaSolutions services are initially for one year. Many participants voluntarily extend the services for multiple years based on their personal situation and health care needs.
KnovaSolutions is completely confidential. Your personal health information will never be shared with PG&E, and any personal health information you provide to your KnovaSolutions team is protected by HIPAA privacy standards. This service is provided at no cost to you, and participation is completely voluntary.